Term and Conditions

At Freya Fashion Shop, we cater to confident, style-conscious individuals worldwide who appreciate quality intimate apparel, swimwear, and sleepwear from premium brands like Adidas, Anita, Amoena, Anne Klein, and others.

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Comply with all applicable laws and regulations regarding your use of our website
• Use the website only for lawful purposes
• Not engage in any activity that may disrupt or interfere with our website’s functionality

Freya Fashion Shop specializes in:

• Premium bras and intimate apparel from brands including Adidas, Amoena, and Anita
• Stylish swimwear from Anne Cole and other designers
• Comfortable sleepwear from Amanda Rich, Anne Klein, and Adidas
• Fashionable tops and other apparel items

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual product colors.

Order Process:

• All orders are subject to product availability
• Order confirmation does not signify our acceptance of your order
• We reserve the right to cancel any order for any reason
• We may request additional information before accepting your order

Payment Methods:

• We accept Visa, MasterCard, JCB, and PayPal
• Payment is processed at the time of order placement
• All prices are listed in US Dollars (USD)
• You are responsible for any taxes, duties, or customs fees applicable to your order

We ship to most regions worldwide, excluding Asia and some remote areas.

• Order Processing: Please allow 1-2 business days for order preparation
• Standard Shipping: $12.95 via DHL or FedEx, delivery within 10-15 business days after shipment
• Free Shipping: Available for orders over $50 via EMS, delivery within 15-25 business days after shipment
• You will receive a tracking number via email once your order ships
• Delivery times are estimates and not guaranteed
• You are responsible for providing accurate shipping information

We want you to love your purchase. If you’re not satisfied, you may return or exchange most items within 15 days of delivery.

Conditions for Returns:

• Items must be unworn, unwashed, and unaltered
• All original tags must be attached
• Include original packaging when possible
• Proof of purchase is required

Non-Returnable Items:

For health and hygiene reasons, the following items are final sale unless defective or damaged upon arrival:

• Swimwear bottoms
• Bras and intimate apparel (e.g., Adidas bras, Amoena bras, Anita bras)
• Sleepwear (e.g., Adidas sleepwear, Amanda Rich sleepwear, Anne Klein sleepwear)
• Panties (e.g., Anita panties)

Return Process:

• Contact us at [email protected] within 15 days of delivery
• Include your order number and item details
• Wait for our authorization and Return Authorization number
• Ship the item securely with tracking (return shipping costs are your responsibility)

Refunds:

• Refunds are processed to the original payment method within 5-7 business days after we receive and inspect the return
• Original shipping fees are non-refundable
• International customers: Refunds are issued in USD; exchange rates are determined by your financial institution

All content on this website, including text, graphics, logos, images, and software, is the property of Freya Fashion Shop or our content suppliers and protected by international copyright laws.

You may not:

• Republish, reproduce, or distribute content from this website without express written permission
• Use our brand names or logos without prior authorization
• Use any automated systems to extract data from our website

Freya Fashion Shop will not be liable for:

• Any indirect, incidental, or consequential damages arising from your use of our website or products
• Delays or failures in performance resulting from causes beyond our reasonable control
• Inaccuracies or errors in product descriptions or pricing
• Customs delays or import fees for international orders

Our total liability to you for any claim related to your use of our website or products shall not exceed the amount you paid for the products in question.

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

These Terms and Conditions are governed by the laws of the United States and the state of North Carolina. Any disputes shall be resolved in the courts of Charlotte, North Carolina.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.