Privacy Policy

At Freya Fashion Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website freya-swimwear.com or make a purchase from us.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our privacy practices.

1. Information We Collect

We collect information that helps us provide our services and enhance your shopping experience:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
• Browsing Information: We automatically collect information about your device and how you interact with our site, including IP address, browser type, and pages visited.
• Communication Data: When you contact our customer service team, we collect records of those communications.
• Preferences: Information about your product preferences and shopping habits to personalize your experience.

2. How We Use Your Information

We use your information for the following purposes:

• To process your orders and deliver products
• To provide customer support and respond to your inquiries
• To improve our website, products, and services
• To send you marketing communications (with your consent)
• To prevent fraud and enhance security
• To comply with legal obligations

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information. We may share your data with:

• Service Providers: Trusted third parties who assist in operating our website, processing payments, and delivering orders (e.g., payment processors, shipping carriers).
• Legal Compliance: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We require all third parties to respect your privacy and handle your data in accordance with the law.

4. Data Storage and Security

Your data is stored on secure servers, and we implement appropriate technical and organizational measures to protect it:

• We use SSL encryption to protect data transmission
• Payment information is processed through PCI-DSS compliant services
• We regularly review our security practices to ensure they meet industry standards
• While we strive to protect your data, no method of transmission over the Internet is 100% secure

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability (receiving your data in a structured format)
• Withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and security
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can control cookies through your browser settings. However, disabling certain cookies may affect your experience on our website.

7. International Data Transfers

As we serve customers worldwide, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised “Last Updated” date.

10. Contact Us